Privacy Policy

Blue Smoke Cigar (“we,” “our,” or “us”) operates the Blue Smoke Cigar mobile application and website (collectively, the “Service”). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

Our Service is intended solely for adults aged 21 and over. By using the Service you confirm that you meet this age requirement.

Information you provide directly

• Account information: name, email address, and password
• Shipping address and billing address
• Date of birth (for age verification)
• Government-issued ID data submitted for age verification
• Payment information (processed securely by our payment provider; we do not store full card numbers)
• Order history and product reviews
• Messages sent to our concierge or support team

Information collected automatically

• Device type, operating system, and app version
• IP address and general location (city/region)
• Pages and features accessed within the app
• Crash reports and performance diagnostics

• Process and fulfill your orders
• Verify that you meet the minimum age requirement (21+) for tobacco purchases
• Manage your account and authenticate your identity
• Send order confirmations, shipping updates, and receipts
• Respond to your inquiries and provide customer support
• Send promotional communications (only with your consent; you may opt out at any time)
• Improve the Service through analytics and feedback
• Comply with applicable laws, including tobacco sales regulations

We do not sell your personal information. We share data only as necessary:

• Payment processors — to complete transactions securely
• Shipping carriers — to deliver your orders
• Age verification providers — to confirm eligibility for tobacco purchases
• Analytics and infrastructure services — to operate and improve the Service
• Law enforcement or regulators — when required by law or to protect rights and safety

All third-party providers are contractually required to handle your data in accordance with applicable privacy laws.

We retain your account and order data for as long as your account is active and for up to seven years afterward to comply with tax and regulatory requirements. You may request deletion of your account at any time (see “Your Rights” below); regulatory obligations may require us to retain certain records.

Depending on your location, you may have the right to:

• Access a copy of the personal data we hold about you
• Correct inaccurate data
• Request deletion of your account and associated data
• Opt out of marketing communications at any time via the unsubscribe link in any email or by contacting us directly

To exercise any of these rights, contact us at info@opusworks.app.

Our Service is strictly intended for adults 21 and older. We do not knowingly collect personal information from anyone under 21. If we become aware that we have collected data from a minor, we will delete it immediately.

We use industry-standard safeguards including encrypted data transmission (TLS), hashed passwords, and access controls to protect your information. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above and, for material changes, notify you via email or an in-app notice. Continued use of the Service after changes take effect constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or your data, contact us at: